Posted by Augie Ghilarducci at

Training is a vital element in talent development. It can range from the indoctrination phase, also known as on-boarding, onto job specific training. Training also occurs in response to a new product, a corporate merger, or a new piece of equipment. Often training occurs to satisfy mandates to receive or renew a professional license or credential. Irrespective of the purpose for or stage of training, there is one certainty– training is difficult work.

It is equally challenging for both trainers and the trainees. Effective trainers, in addition to knowledge, preparedness, and professionalism, bring enthusiasm to what they do. Trainees must battle though the distraction of mounting emails, text and phone messages to focus on the task at hand. Unfortunately, these competing forces often place training into a “necessary evil” position.

Quality Training Pays

There is a correlation between training and individual achievement. Training enhances a person’s skill set, provides new information, and stimulates thoughts with respect to their position and responsibilities. Effective training causes people to think “What can I do to perform better?” It also causes them to ask, “How can I use this information to benefit the company.”

According to Gallup, millennials rank opportunities to learn and grow in a job above all other considerations. It is viewed as a company’s commitment to their human resources. The benefits of a quality training program reverberate throughout an organization. Training should be a mission within a company.

Year Up- Chicago

Last week I had the opportunity to visit Year Up in Chicago. I was privileged to meet with some executive staff as well as some students in the program. The mission of Year Up is to train these young people to become, not only valuable employees, but also future leaders. The training leads to internships with a veritable “Who’s Who” in Chicago Business. These then can become full time job opportunities. Year Up is tackling the Opportunity Divide one student at a time, with a goal of 1000 students annually in 2020.

I spent time with current students Tim, Ashton, Ivan, and Jamario. I realized that much of the training being done revolves around heuristics. Heuristics enables a person to discover or learn something for themselves. That is embedded in the Year Up process; to tap into the enormous potential of each student. They are given an opportunity to discover what already exists inside. I was so impressed with the seriousness, commitment, and enthusiasm of these students.

The staff has made training their mission. They fervently provide guidance, knowledge, and wisdom to unleash the energy of these students. It was incredible to witness this. I have been invited to speak to a group of their Financial Operation students at National Louis University later this month. The pressure will be on me to make sure my Ethics Presentation rises to mission status.

The enthusiasm, preparedness, seriousness, and quality with which employees and employers approach training is essential. Consider making training your mission.


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